Privacy Policy

 

1. General Information

The protection of your personal data is of particular importance to us.
We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

 

2. Data Controller

OG Handel
Inhaber: Oliver Hans Gerstner e.K.
Bauhofstraße 1
84375 Kirchdorf am Inn
Deutschland

E-Mail: Gerstner@og-handel.de
Telefon: +49 170 8945894

 

3. Data Collection on Our Website

Server-Log-Files

The website provider automatically collects and stores information in so-called server log files:

Browser type and version

Operating system used

Referrer URL

Hostname of the accessing computer

Time of the server request

IP address

This data cannot be attributed to specific individuals.

 

4. Contact Form and Inquiries

If you contact us via the contact form or by email, your information will be stored for the purpose of processing your inquiry.

Processing is based on Article 6(1)(b) of the GDPR (contract / inquiry).

 

5. Storage of Contact Data (Flamingo)

The Flamingo plugin may be used to manage inquiries.
In this process, form data is stored locally in the WordPress database.

 

6. Google reCAPTCHA

We use Google reCAPTCHA (Advanced Google reCAPTCHA) to protect our website from spam and abuse.

Provider: Google Ireland Ltd.

The following data may be processed:

IP address

Mouse movements

Time spent on the site

Legal basis: Art. 6(1)(f) GDPR (legitimate interest)

 

7. Cookies & Consent Management

Our website uses cookies.
On your first visit, you can customize your consent settings.

 

8. WooCommerce (Online-Shop)

When using our store, the following data is processed:

Name

Address

Payment information

Order details

This data is required for contract fulfillment.

Legal basis: Art. 6(1)(b) GDPR

 

9. Newsletter

If you subscribe to our newsletter:

your email address will be stored

the newsletter will only be sent with your consent (double opt-in)

You can unsubscribe from the newsletter at any time.

 

10. Multilingualism / Translation

Our website may be offered in multiple languages in the future.
Translation plugins may be used for this purpose.

No additional personal data will be processed, unless technically necessary.

 

11. Search Function (Ivory Search)

When you use the search function, search terms are stored to improve the user experience.

 

12. Security Plugins

To secure our website, we use:

WP Cerber Security

IP addresses may be stored in order to prevent attacks.

Legal basis: Art. 6(1)(f) GDPR

 

13. SEO & Analytics

We use:

Rank Math SEO

This plugin generally does not process any personal data from visitors.

 

14. Matomo Analytics Plugin

We use the Matomo analytics plugin on our website to analyze website usage and improve our offerings.

Matomo may process the following data, among other things:

Browser type and version
Operating system used
Referrer URL
Pages visited
Date and time of access
Truncated/anonymized IP address

The analysis is conducted in a privacy-friendly manner. Where possible, the IP address is anonymized before it is stored. Matomo can be configured so that the data is processed locally on your own server or within your own WordPress installation and is not shared with third parties.

If Matomo uses cookies or similar technologies, this is done only with your consent via the consent management system.

The legal basis is Article 6(1)(a) of the GDPR, provided that consent is obtained. To the extent that the analysis is conducted without cookies requiring consent and using anonymized data, the processing may be based on Article 6(1)(f) of the GDPR. Our legitimate interest lies in the statistical analysis and improvement of our website.

 

15. Fonts (Local Google Fonts)

We use locally embedded fonts.
No connection is made to Google servers.

 

16. Backups & Maintenance

To back up the website, we use:

UpdraftPlus / Updraft Central

This process saves data in backups.

 

17. Hosting

Our website is hosted by the following provider:

IONOS SE
Elgendorfer Str. 57
56410 Montabaur
Germany

IONOS processes personal data (e.g., IP addresses) to provide the website.

Legal basis: Art. 6(1)(f) GDPR

We have entered into a data processing agreement (DPA) with IONOS.

 

18. Payment Providers

We offer various payment methods. Depending on your selection, data will be transmitted to the respective payment service providers.

Bank Transfer / Prepayment / Invoice

When paying via:

Bank transfer

Prepayment

Invoice

the payment transaction is processed directly between you and our company.

No payment data is shared with external payment providers.

Note on B2B Payments

For larger order volumes, individual payment arrangements can be made.

 

 

19. Your Rights

You have the right at any time to:

Access (Art. 15 GDPR)

Rectification (Art. 16 GDPR)

Erasure (Art. 17 GDPR)

Restriction of processing (Art. 18 GDPR)

Data portability (Art. 20 GDPR)

Objection (Art. 21 GDPR)

 

20. Right to File a Complaint

You have the right to file a complaint with a supervisory authority.

 

21. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy.